Everything you've been too polite to ask.

Yes — for the Starter Industry Box package, because we've already built industry-specific templates for restaurants, immigration consultants, grocery stores, and 7 other industries. You give us your content (logo, photos, basic text) and we launch. For Bilingual Pro it takes 5 days because translation and hreflang setup needs more care.

No problem. We can design a simple logo for you (included in Bilingual Pro+). For photos, we use professional stock images that fit your industry. For content, we have copy templates per industry — you just review and tweak. You're not starting from a blank page.

Two rounds of revisions are included in every package. After Day 2 preview, you send a list of changes — we apply them within 6 hours. Then one more round of polish before launch. Most clients are happy by round 1.

You get full admin access (login, password, source files), a brief WhatsApp walkthrough on how to update content yourself, and a 7-day "settling in" support window — any small bugs or tweaks are free. After that, you can either manage it yourself or join a Sambhal Lo care plan.

We're based in Ludhiana, India. Our cost structure is 60-70% lower than a Toronto or Sydney agency. Same quality work, fraction of the price. We've served Indian diaspora clients in UAE, Dubai, and Canada for years — you're not a test run.

No. The price you see is the price you pay. Domain (~CAD 20/year), hosting (~CAD 100/year if you choose your own — or included in our care plans), and any premium plugins you specifically request are extra. But these are quoted upfront, never sneaked in at the end.

We accept CAD, AUD, USD, GBP and INR. Payment via Stripe (credit/debit card), Wise (cheaper for international), or direct bank transfer. Indian clients can also pay via UPI, Razorpay, or NEFT. 50% upfront to start, 50% on launch.

Yes — 7-day money-back guarantee. If you don't like the design after 2 rounds of revisions, we refund the full amount, no questions asked. We'd rather have a happy client referral than keep a payment from someone unhappy.

Yes, 100%. We build on WordPress or static HTML — you get full admin access, all files, and the right to move hosts anytime. We never lock clients in. If you decide to move to another agency or self-host, we hand over everything in 24 hours.

For most clients: WordPress with Astra theme (lightweight, fast, SEO-friendly). For e-commerce: Shopify or WooCommerce. For very simple sites: hand-coded HTML/CSS for maximum speed. We pick what's right for your business — not what's trendy.

Yes — every package includes mobile-first responsive design. We test on iPhone, Android, iPad, and desktop. 78% of Indian diaspora traffic is mobile, so this is non-negotiable.

Yes. Every package includes on-page SEO basics: title tags, meta descriptions, schema markup, mobile speed optimisation, sitemap submission to Google Search Console. Bilingual Pro+ adds keyword research and content optimisation. Most clients rank in top 10 for their main local keyword within 4-8 weeks.

Yes. Bilingual Pro and Bilingual + Care packages include professional Punjabi (Gurmukhi script) or Hindi (Devanagari) translation. Our team includes native speakers who write natural, culturally-correct copy — not Google Translate. We can also do Gujarati, Marathi, Tamil, and Bengali on request.

We set up two language versions with proper hreflang tags so Google indexes them separately. Customers see your site in their preferred language. Both versions can rank in Google for their respective language searches. Example: "Indian restaurant Brampton" (English) and "ਬਰੈਂਪਟਨ ਵਿੱਚ ਪੰਜਾਬੀ ਰੈਸਟੋਰੈਂਟ" (Punjabi) both rank.

Honestly, no. We've worked with diaspora clients across UAE, Dubai, Canada, UK for years. We respond on WhatsApp during your business hours, do video calls when needed, and use tools like Google Drive, Stripe, Wise that work everywhere. Most clients say it feels exactly like working with a local agency — except we reply faster and charge less.

First 7 days post-launch: any bug we missed is fixed free. After that, if you're on a Sambhal Lo care plan, included in your monthly fee. If you're not on a care plan, we charge a one-time CAD 75 fix fee per issue. (Pro tip: care plans are cheaper if anything goes wrong.)

Yes. We give you a brief WhatsApp walkthrough showing how to update menu items, blog posts, contact info, opening hours. WordPress is straightforward for non-technical users. For complex changes (new pages, design tweaks), use a Sambhal Lo care plan or pay per task.

Yes — this is one of our most common requests. We audit your existing site, give you a written report of issues, and quote a redesign. Usually CAD 1,499-2,499 depending on complexity. We can keep your domain, content, Google rankings — just rebuild the design and tech under the hood.

No problem. Care plans are month-to-month — cancel anytime via email or WhatsApp. We'll move your site to your own hosting (or keep it active for 30 days while you decide). No exit fees, no awkward calls.